Who we are
Our website address is: https://webandprint.online
Web & Print provides web support, print support, and related services.
What personal data we collect and why
Orders and enquiries
When you place an order or contact us, we collect personal information such as your name, email address, billing address, delivery address, phone number, and order details.
This information is used to:
- Process and manage orders
- Communicate with you about your order
- Arrange delivery or courier services
- Meet legal and accounting obligations
Payments are processed securely by third-party payment providers (such as Stripe). We do not store your card details on our website.
Account information
If you choose to create an account, we store the information you provide in your user profile. You can view, edit, or delete your personal information at any time (except your username). Website administrators can also access this information for order management and support purposes.
Cookies
Our website uses cookies to ensure it functions correctly.
Cookies may be used to:
- Remember items in your basket
- Maintain login sessions
- Improve website performance and security
You can disable cookies in your browser settings, but some features of the site may not work correctly as a result.
Embedded content from other websites
Pages on this site may include embedded content (for example, videos or images). Embedded content behaves in the same way as if you visited the external website directly. These sites may collect data about you, use cookies, or track your interaction with their content.
Who we share your data with
We only share personal data when necessary to operate the website and fulfil orders. This may include:
- Payment processors (e.g. Stripe)
- Shipping or courier providers
- Spam and security services
We do not sell your personal data.
How long we retain your data
We retain order and customer information for as long as necessary to meet legal, accounting, and business requirements.
User account information is retained while the account remains active. Data may be retained longer where required by law.
What rights you have over your data
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
This does not include data we are required to keep for administrative, legal, or security purposes.
Requests can be made by contacting us directly.
Where your data is sent
Data may be processed by trusted third-party services used for payment processing, website security, and spam protection. These services comply with applicable data protection regulations.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our website.